Payment Policy & Security
End-to-end encrypted transactions ensuring maximum security for your art investments.
1. Accepted Payment Methods
To ensure maximum convenience and security, we support the following payment methods:
Online Payments
Credit Cards (Visa, MasterCard, Amex, RuPay), Debit Cards, Net Banking across 50+ banks, and UPI (Google Pay, PhonePe, Paytm).
Cash on Delivery (COD)
Available for serviceable PIN codes on orders up to ₹50,000 across India with cash or UPI on delivery.
Trade Wire Transfers
RTGS / NEFT / Swift bank transfers for interior designer trade accounts and international export orders.
2. Bank-Grade 256-Bit SSL Encryption
All online payments are securely processed through Razorpay, a certified PCI-DSS Level 1 compliant gateway. Your confidential card credentials are encrypted directly with the banking network. Loom & Legacy never stores, views, or logs your CVV or banking credentials.
3. Authoritative Pricing & Currency
All transactions are processed in Indian Rupees (INR). If ordering with an international card, your issuing bank will automatically calculate the exchange rate and applicable international transaction fees according to their daily schedule.
4. Payment Support & Discrepancies
In the unlikely event of an amount being debited from your account without an immediate order confirmation page loading, our automated webhook reconciliation system typically recovers and confirms the order within 15 minutes. For immediate assistance:
Loom & Legacy Finance Desk
Phone: +91 99926 39096
Email: Info.loomandlegacy@gmail.com